Introduction
DEPL Consulting is committed to protecting your privacy. This Privacy Policy applies to the website(s) and mobile applications (collectively referred to as the "Sites") provided by DEPL Consulting, a company headquartered in Lagos, Nigeria, along with its affiliates ("DEPL", "we", "us"). We act as data controllers concerning the personal data you share with DEPL Consulting under this Policy. We are dedicated to safeguarding your personal data (any information that can identify you) in accordance with this Privacy Policy. DEPL Consulting reserves the right to update this Privacy Policy periodically, and we encourage you to review it whenever you visit our Sites.
The Personal Data that We Collect
We collect Personal Data that you provide to us in various ways, including but not limited to creating an account with us, requesting further information about our services, filling out online forms, applying for a job through our website, subscribing to newsletters, interacting with us via our social media sites, and participating in events. This data may include personal details such as your name, email, phone number, business details like job title, department, organization name, region/country, relationship with DEPL Consulting, business and industry interests, and any other information you choose to share.
We may also automatically collect technical information when you visit our Sites, such as your IP address, login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
We need to collect personal data to provide the requested services to you. If you do not provide the information requested, we may not be able to provide the services. If you disclose any personal data relating to other people to us or our service providers in connection with the services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Statement.
For What Purposes Do We Process Your Personal Data?
We use your personal data for various purposes, including:
- Business Operations: We use your personal data to provide, research, develop, and improve our services. This includes managing communications and customer relationships with both existing and prospective clients, and responding to your requests for information or support.
- Marketing Activities: Your personal data helps us deliver personalized advertising, updates, and promotional materials about DEPL Consulting and its services. We may combine the data we collect to develop aggregate analysis and business intelligence for marketing and personalization purposes.
- Site Maintenance & Analysis: We use personal data to verify your identity and prevent unauthorized access to restricted areas of our Sites. This also includes protecting against and preventing fraud and other unlawful activities, managing risk exposure, and providing analytics and measurements to understand how our website and services are used.
- Employment Considerations: We use personal information to evaluate candidates for employment opportunities within our business units. Human Resources Data may be shared with third-party vendors and service providers to enable them to provide services and/or support to DEPL in connection with Human Resources programs and functions. We do not share Human Resources Data with third parties for non-employment related purposes.
- Legal and Regulatory Compliance: We may use personal data to conduct investigations and comply with applicable legal requirements and relevant industry standards. This also includes fulfilling our obligations under any contractual arrangements with you.
Legal Bases for Processing Your Personal Data
We may process your personal data based on one or more lawful grounds, depending on the specific purpose for which the data is being used. These legal bases ensure that our data processing activities are justified and comply with applicable laws and regulations. The primary legal bases we rely on are:
- Explicit Consent: We may process your personal data when you have explicitly given your consent. This means you have agreed to the processing of your data for one or more specific purposes. For example, you may provide consent for us to send you marketing communications or to process your data when you fill out forms on our website.
- Contractual Arrangement: Processing may be necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. For instance, if you apply for a job with DEPL Consulting, we will process your personal data to evaluate your application and manage the recruitment process.
- Legal Requirement – Regulation & Professional Association: We may need to process your personal data to comply with legal obligations or regulations. This includes adherence to laws, regulatory requirements, or professional standards that apply to our business operations. For example, we may process your data to fulfill reporting obligations or to comply with data protection laws.
- Legitimate Interest: Processing may be necessary for the purposes of the legitimate interests pursued by DEPL Consulting or by a third party, provided these interests are not overridden by your rights and interests. Legitimate interests include conducting business operations, improving our services, ensuring network and information security, and preventing fraud. For instance, we may analyze user behavior on our website to improve the user experience and develop new services.
By identifying and adhering to these legal bases, we ensure that our processing of your personal data is lawful, transparent, and fair. If you have any questions or require further information about the legal bases for processing your personal data, please contact us using the details provided in the "Contact Information" section of this Privacy Policy.
Data Sharing and Disclosure
DEPL Consulting may share your personal data with various entities, ensuring that your privacy is maintained while enabling us to provide and enhance our services. Below are the details regarding how and why your data might be shared:
Sharing with Service Providers
We may share your personal data with carefully selected third-party service providers who assist us in various business operations. These service providers include, but are not limited to:
- IT and System Administration Providers: They help maintain and improve our IT systems, ensuring the security and functionality of our websites and applications.
- Marketing and Advertising Partners: They help us deliver personalized content, advertisements, and promotional materials. These partners also assist in analyzing marketing effectiveness.
- Customer Support Services: These providers assist us in offering customer support and responding to inquiries and requests.
- Payment Processors: They facilitate secure payment transactions on our websites and applications.
- Recruitment and HR Services: If you apply for a position with DEPL Consulting, we may share your data with recruitment agencies and background check providers.
Sharing with Affiliates
DEPL Consulting may share your personal data with our affiliated companies to streamline business processes and provide you with comprehensive services. Affiliates may use your data to:
- Collaborate on Service Delivery: Jointly develop and offer new services or improve existing ones.
- Coordinate Marketing Efforts: Provide cohesive and personalized marketing communications.
- Streamline Administrative Processes: Ensure efficient management of shared resources and data.
Sharing with Legal Authorities
In certain circumstances, we may be required to disclose your personal data to legal authorities or government agencies. This disclosure may occur in response to:
- Legal Obligations: Compliance with applicable laws, regulations, court orders, or other legal processes.
- Legal Claims: Protection and defense of our rights and property, including enforcing our agreements and policies.
- Fraud Prevention: Investigation and prevention of fraud, security breaches, or other potentially harmful activities.
Third-Party Data Processing
Third parties that process your data on our behalf do so under strict contractual obligations to ensure your data is protected. These obligations include:
- Data Security Measures: Implementing appropriate technical and organizational measures to safeguard your data.
- Restricted Use: Processing your data solely for the purposes outlined in this Privacy Policy and under our instructions.
- Confidentiality: Maintaining the confidentiality of your data and not disclosing it to unauthorized parties.
International Data Transfers
In the course of our operations, your personal data may be transferred to and processed in countries outside your jurisdiction, including countries that may not offer the same level of data protection as your home country. To ensure your data is protected during these transfers, we implement appropriate safeguards, such as:
- Standard Contractual Clauses: Using contractual agreements approved by data protection authorities to ensure data protection standards are met.
- Binding Corporate Rules: Adopting internal policies and procedures that provide adequate protection for data transferred between our affiliates.
- Privacy Shield Framework: Participating in recognized frameworks that provide assurances of data protection compliance.
Consent and Restrictions on Sharing
We do not sell or share your personal data with third parties for their own use without your explicit consent. Your data will only be shared under the conditions outlined in this Privacy Policy or as required by law.
Commitment to Privacy
DEPL Consulting is committed to protecting your personal data and ensuring its confidentiality. We regularly review our data sharing and disclosure practices to comply with evolving legal requirements and to uphold our high standards of privacy protection.
If you have any questions or concerns about our data sharing and disclosure practices, please contact us using the information provided in the "Contact Information" section of this Privacy Policy.
Data Security
We use reasonable organizational, technical, and administrative measures designed to protect personal data within our organization. Only authorized DEPL personnel and third parties will have access to your personal information to the extent they need it to do their job or provide their services. Such individuals have agreed to maintain the confidentiality of this information.
Although we strive to protect your personal data, we cannot guarantee absolute security over the personal data transmitted to or by us over the internet.
Data Retention
DEPL Consulting retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Our data retention policies comply with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
General Retention Periods
- Business Engagement: Personal data collected for customer engagement, business transactions, and service provision is retained only as long as necessary to fulfill the intended purposes. Once the purpose is achieved, the data will be securely deleted or anonymized.
- Recruitment and Employment: Personal data collected during the recruitment process is retained for a maximum of one year after the end of the recruitment process. For employed individuals, personal data is retained for the duration of their employment and for a period required by applicable labor and employment laws following termination of employment.
Minimal Data Collection and Storage
- DEPL Consulting collects and stores only the minimum amount of personal data required for the specified purposes. This ensures that we do not retain unnecessary data and reduces the risk of data breaches.
- We periodically review the personal data we hold to ensure it remains relevant and necessary for our business operations.
Your Legal Rights in Relation to Personal Data
DEPL Consulting is committed to ensuring that your personal data is processed lawfully and transparently. We collect personal data only for the purposes identified in this Privacy Policy and do not reuse the data for any purpose that is incompatible with the original intent. You have several rights concerning your personal data, which you can exercise at any time. These rights include:
- Request for and Access Your Personal Data: You have the right to request and access the personal data that DEPL Consulting has collected and stored about you. This enables you to understand how we process your data and to verify the lawfulness of our data processing activities. To request access, please contact us using the information provided in the "Contact Information" section of this Privacy Policy.
- Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time. For example, if you no longer wish to receive our marketing or promotional materials, you can opt-out or unsubscribe from our newsletters. Withdrawing consent will not affect the lawfulness of data processing based on consent before its withdrawal. To withdraw consent, please follow the opt-out instructions in our communications or contact us directly.
- Object to Automated Decision Making: You have the right to object to decisions made solely based on automated processing, including profiling, which produces legal effects or significantly affects you. If you believe that automated decision-making processes have been used inappropriately, you can request human intervention, express your point of view, and contest the decision.
- Request Rectification and Modification: If the personal data we hold about you is inaccurate or incomplete, you have the right to request its rectification or modification. We are committed to maintaining accurate and up-to-date information. To request changes to your personal data, please contact us with the necessary details for correction.
- Request Deletion of Your Personal Data: You have the right to request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent and there is no other legal basis for processing. To request deletion, please contact us, and we will assess your request according to applicable laws and regulations.
- Informed Consent for New Processing Purposes: You have the right to be informed and provide consent before your personal data is processed for purposes other than those for which it was originally collected. DEPL Consulting will seek your explicit consent if we intend to use your data for a new purpose that is not compatible with the original purpose.
- Request Restriction of Processing: You can request that DEPL Consulting restricts the processing of your personal data under certain conditions, such as if you contest the accuracy of the data or object to the processing. While we evaluate your request, we will limit the processing of your data to storage unless you consent to further processing or processing is necessary for legal claims.
- Request Information on Data Processing: You have the right to request information about any specific processing of your personal data. This includes details about the purposes of processing, the categories of personal data involved, the recipients of your data, and the storage duration. To obtain this information, please contact us with your specific inquiries.
Exercising Your Rights
To exercise any of your rights regarding your personal data, please contact DEPL Consulting using the contact details provided in this Privacy Policy. We will respond to your requests in accordance with applicable data protection laws and ensure that your rights are respected and upheld.
Identity Verification
For security reasons and to prevent unauthorized access to your data, we may request additional information from you to verify your identity before processing your requests. This helps us protect your personal data and ensures that we are responding to legitimate requests.
Right to Lodge a Complaint
If you believe that DEPL Consulting is processing your personal data unlawfully or not in accordance with applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. We encourage you to contact us first so that we can address your concerns directly and seek a resolution.
Children's Privacy
Our Sites are not intended for children under 18. We do not knowingly collect data from minors without parental consent. If you believe we have collected data from a minor, please contact us.
Changes to This Privacy Statement
We may update this Privacy Policy periodically. Changes will be posted on our website, and the new version will be effective from the revision date indicated. We encourage you to review this statement regularly.
Contact Information
For questions or concerns about this Privacy Policy, contact us directly.